By using this site, the customer agrees to our terms and conditions.
Although I have the most sincere intentions with each of my customers, sometimes things can still go wrong. I guarantee to consider each case carefully.
Because these wares are mortal, my refund policies are listed below.
- If you are unhappy with your purchase for any reason, I will happily offer a refund for the purchase price, less postage.
- For refund cases to be considered, the receiver must notify in writing with their reason and supply any images if necessary.
- Any item approved for refund must be unused, still in it's original condition and posted back to me. The customer is to cover all postage expenses except for cases where the item was damaged in original transit.
- I ask that any items returned are packed well enough to withstand the Australian postal system, just as I do when I send to you.
- If the item has been damaged in transit, the receiver must notify me in writing immediately and submit clear images of the damage and packaging.
- Refunds will not be considered after 7 days from delivery.